Hey Vicinity Team! Welcome to your Home Base page. This page is custom to your group and your training sessions.
Please review the information below and the video from Chris. If you need the review slides or the recording from this session, they are both linked below.
Training Re-Cap and Resources
Most Recent Training Session Summary
Thank you for joining us for our most recent session on mastering the decision-making process in sales! During the training, we explored how to navigate the complexities of the buyer’s decision-making approach and uncovered tools to help you engage more effectively. Here’s a quick recap of what we covered:
- 6 Components of Decision Intelligence: Understand the key players, processes, criteria, timeline, competition, and success blockers in your buyer's process.
- Clarifying the Process: Learn to ask targeted questions and use techniques like the "Not Okay Technique" and third-party stories to address objections and gain deeper insights.
- Preparing for Challenges: Identify and overcome roadblocks such as vague timelines, decision-making ambiguity, and multiple competing vendors.
You also had the chance to start building your own strategies for gathering essential information and aligning your solutions with the buyer’s true motivations. This session was about empowering you to confidently qualify prospects, anticipate challenges, and close deals with precision. We’re excited to see how you implement these strategies in your sales efforts! Let's keep the momentum going!
Vicnity Energy Training Resource Links
Most Recent Training Session Assignment
1. Be very "aware" of all decision-makers - whether it is a renewal, P6, new sale, etc... When you think you have the decision process down, you are most likely 2-3 questions away from the true answer.
2. Complete the three modules , 107, 108, 109, of the Essentials Certification. You can find these assignments in this outline. These are due by December 1, 2024.
Tools and Resources
2. Sandler Essentials Certification Outline
Upcoming Sandler Events
- Annual Sandler Sales and Leadership Summit - Orlando Florida - April 2nd and 3rd, 2025 - Learn More
- Every year, over a thousand of the world’s top sales, leadership, and management professionals gather at a resort location for the Sandler Summit, where we network, share ideas, celebrate each other’s successes, and participate in sessions led by top Sandler training professionals.
- Every year, over a thousand of the world’s top sales, leadership, and management professionals gather at a resort location for the Sandler Summit, where we network, share ideas, celebrate each other’s successes, and participate in sessions led by top Sandler training professionals.
Who to contact
For Training Questions
CEO and Sandler Trainer: Chris McDonell - chris.mcdonell@sandler.com, 410-339-5126
For Billing, Scheduling, and Operations Questions
Director of Operations: Kristine McDonell - kristine.mcdonell@sandler.com, 443-798-7738
For Sandler Online, Assessments, and General Questions
Client Success and Marketing Manager: Erica Haskell - erica.haskell@sandler.com, 443-345-1416
Frequently asked questions
How will I receive communications about my trainings?
You will receive all training information through email. You have been added to a custom list that only includes your team members. It is very important that you do not unsubscribe from our emails so you continue to receive all follow-up and training information.
What are the Zoom best practices?
- Please make sure your screen name is your First and Last Name
- Be on time
- Mute your microphone
- Have your camera on when you can and be meeting ready
- Come prepared
- Avoid multi-tasking and limit distractions
- Keep your zoom account up-to-date
- Using the Chat feature- Please make sure you are aware of who you are sending messages to. You can choose to send to everyone or individuals. If you have any questions during a session, feel free to direct message Erica or Kristine McDonell at any time.
- If at any time you are logging in with two devices for audio, send Erica or Kristine a chat to us know. This will ensure your audio and video devices end up in the same breakout rooms
- If you are not familiar with Zoom, please feel free to reach out to us. We will be happy to set up a practice zoom meeting with you to walk through how to use it.
What do I do if I miss a session?
We get it! We are all human. In the case that you have to miss a session, all recordings and follow-up materials will be in your custom Home Base Page. We recommend you watch the recording prior to your next session so you are caught up with the rest of your team.
Where can I access the recordings?
You can access the recordings in your here on your Custom Home Base Page.
How are the training sessions added to my calendar?
Allison will be adding the training sessions to your calendar.
What is the Extended DISC assessment and how do I get my results?
Extended DISC is a behavioral model used to categorize the way people interact and thoroughly describe how an individual is hard-wired. DISC takes its name from four participatory types: Dominant, Influencer, Steady Relater, and Compliant. A person's interaction style involves more than the way they deal with other people. It also affects how the person processes information and deals with emotions, the kind of activities or jobs the person prefers, and how they complete them. Success in life – both professional and personal – is primarily determined by how well one interacts with others. The ability to effectively relate, communicate, influence, and motivate others is critical in creating successful relationships with customers, managers, employees, friends, and family members.
Your results will be sent to the MCG Team, they will distribute your results to you before your DISC training session.
Why do I have more than 1 training session on my calendar per month?
If you are seeing more than just your private team training sessions on your calendar (some examples include Sandler Foundations, Sales Mastery, SLGS, etc), it has been discussed ahead of time with your leader that you would be put into one of our public training programs in addition to your private trainings. Information about these programs will be communicated to you prior to when they start.
How do I create my Sandler Online Account?
Please log into Sandler Online with the following information:
- URL: https://learn.sandler.com
- Username: Email Address to which this email was sent.
- Password: You will have the opportunity to set up a password when you first log in.
If you are having trouble accessing Sandler Online or any of its corresponding materials, please try the following:
- Make sure you are using the Google Chrome browser
- Try typing in the link, https://learn.sandler.com/ into your browser
- Reach out to your tech team to ensure all firewalls are removed for Sandler Online and Vimeo
My Sandler Online Account was working and now it's not, how do I fix this issue?
If you run into the issue where your Sandler Online account is no longer working or you can't log in. Please troubleshoot with the following steps:
1. Make sure you are using the Google Chrome Browser
2. If your videos aren't loading or you are running into a blank screen, this is often due to a plugin issue. Please follow these instructions to install the ZoomInfo extension. This will resolve that issue >> Blank screen loading course – Sandler (zendesk.com)
3. If your password needs to be changed, please email Erica and she will send you a Password Reset Request.