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title: Pepsi-Cola Bottling of Havre de Grace
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McDonell Consulting Group, LLC I Baltimore, MD

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Pepsi-Cola Bottling of Havre de Grace, Inc

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Welcome to Sandler! 

![](https://play.vidyard.com/FVkxrgJ9t2tB2TBJBsaz2i.jpg)

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# Tools and Resources

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[Private Pepsi Recording Library](https://vimeo.com/reviews/20b7c647-4c00-4b6f-a6e9-fbccccd2aecf/users/135029435/folders/28832573)

[Sandler Essentials Recordings](https://vimeo.com/reviews/659f9e4c-0b27-4e45-9ab9-b2965f910f90/users/135029435/folders/28832601)

[Actions and Commitment Link](https://share.hsforms.com/1TLeGEfyzQSuf4yaHFvuibQ42ctu)

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[Sandler Growth Academy](https://growthacademy.sandler.com/)

[Most Recent Review Slides](https://goodselling.mcdonell.sandler.com/hubfs/Pepsi_HDG_Session2_UFC_Pain%20-%20Review%20Slides.pdf?hsLang=en)

[Tool Library](https://sandler365.sharepoint.com/:f:/s/MCG/IgAStFKbr6kvTJsTY0_CFuCqAWTkm99F3GjHYv0WbuVDaJo?e=Ns11Wb)

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## Most Recent Training Session Summary

In Session 2, Chris built on everything you started in Session 1 and shifted the focus from how you show up in a store to how you talk once you are in it. Together you worked through two Sandler fundamentals, the Up-Front Contract and Finding Pain, and adapted them to the real pace of a DSD route, where you have many accounts, short stops, and decisions made right in the aisle. You practiced building and delivering your own up-front contracts, ran pain funnels with a partner, and saw how a few small tweaks can change a conversation from a pitch someone tunes out into a discussion a manager actually leans into. It felt a little scripted and even a little awkward, and that is exactly right. That is what growth feels like before it becomes natural, and every rep in the room did great work leaning into it.

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## Most Recent Training Session Assignment

1. Watch the attached recap recording
2. Review your participant notebook and 1-page UFC/Pain document
3. Practice your UFCs and Pain Funnel questions
4. Be ready to put all this together in 3 weeks when we meet in person. Happy 4th of July!

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# Upcoming Sandler Events

Annual Sandler Sales and Leadership Summit - Orlando, April 12-13, 2027 - [Learn More](http://bit.ly/MCGSandlerSummit)

- Every year, over a thousand of the world’s top sales, leadership, and management professionals gather at a resort location for the Sandler Summit, where we network, share ideas, celebrate each other’s successes, and participate in sessions led by top Sandler training professionals

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# Who to contact 

## For Training Questions

## CEO and Sandler Trainer: Chris McDonell - [chris.mcdonell@sandler.com,](mailto:chris.mcdonell@sandler.com)410-339-5126

## For Billing, Scheduling, and Operations Questions

## Director of Operations: Kristine McDonell - [kristine.mcdonell@sandler.com,](mailto:kristine.mcdonell@sandler.com)443 -798 -7738

## For Sandler Online, Assessments, and General Questions

## Client Success and Marketing: Erica Haskell - [erica.haskell@sandler.com,](mailto:erica.haskell@sandler.com)443-345-1416

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### Frequently asked questions

How will I receive communications about my trainings?

You will receive all training information through email. You have been added to a custom list that only includes your team members. It is very important that you do not unsubscribe from our emails so you continue to receive all follow-up and training information.

What are the Zoom best practices?

- **Please make sure your screen name is your First and Last Name**
- **Be on time** 
- **Mute your microphone** 
- **Have your camera on when you can and be meeting ready** 
- **Come prepared** 
- **Avoid multi-tasking and limit distractions** 
- **Keep your zoom account up-to-date** 
- **Using the Chat feature**- Please make sure you are aware of who you are sending messages to. You can choose to send to everyone or individuals. If you have any questions during a session, feel free to direct message Erica or Kristine McDonell at any time.   
- **If at any time you are logging in with two devices for audio, send Erica or Kristine a chat to us know. This will ensure your audio and video devices end up in the same breakout rooms**
- If you are not familiar with Zoom, please feel free to reach out to us. We will be happy to set up a practice zoom meeting with you to walk through how to use it. 

What do I do if I miss a session?

We get it! We are all human. In the case that you have to miss a session, all recordings (if the session was virtual) and follow-up materials will be here in your Sandler Home Base Page. We recommend you watch the recording prior to your next session so you are caught up with the rest of your team.

Where can I access the recordings?

You can access the recordings here on this webpage, they are linked above under Training Resource Links.

How are the training sessions added to my calendar?

Kristine will be creating the calendar invites and sharing them with you.

What is the Extended DISC assessment and how do I get my results?

Extended DISC is a behavioral model used to categorize the way people interact and thoroughly describe how an individual is hard-wired.  DISC takes its name from four participatory types: Dominant, Influencer, Steady Relater, and Compliant.  A person's interaction style involves more than the way they deal with other people. It also affects how the person processes information and deals with emotions, the kind of activities or jobs the person prefers, and how they complete them. Success in life – both professional and personal – is primarily determined by how well one interacts with others.  The ability to effectively relate, communicate, influence, and motivate others is critical in creating successful relationships with customers, managers, employees, friends, and family members.

Your results will be sent to the MCG Team, they will distribute your results to you before your DISC training session.

Why do I have more than 1 training session on my calendar per month?

If you are seeing more than just your private team training sessions on your calendar (some examples include Sandler Foundations, Sales Mastery, SLGS, etc), it has been discussed ahead of time with your leader that you would be put into one of our public training programs in addition to your private trainings. Information about these programs will be communicated to you prior to when they start.  

How do I access Sandler Online?

Please log into Sandler Online with the following information:

- **URL:** [**https://learn.sandler.com**](https://learn.sandler.com)
- **Username:** Email Address to which this email was sent.
- **Password:** You will have the opportunity to set up a password when you first log in.

**If you are having trouble accessing Sandler Online or any of its corresponding materials, please try the following:**

- Make sure you are using the Google Chrome browser
- Try typing in the link, [**https://learn.sandler.com/**](https://learn.sandler.com/) into your browser
- Reach out to your tech team to ensure all firewalls are removed for Sandler Online and Vimeo

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## Would you like to learn more about what we offer? Visit our website, [www.mcdonell.sandler.com](http://www.mcdonell.sandler.com?hsLang=en)

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